Business impact analysis
We work with business units to identify important activities, operational dependencies and the consequences of interruption. The analysis supports decisions about recovery priorities and acceptable service levels.

Crisis Management Centre helps organisations plan how essential products, services and functions will continue during disruption. The work covers priorities, dependencies, recovery arrangements, decision roles and exercises.
Business continuity arrangements should reflect the organisation’s size, obligations, resources and operating conditions. A single template is not suitable for every organisation.
We work with business units to identify important activities, operational dependencies and the consequences of interruption. The analysis supports decisions about recovery priorities and acceptable service levels.
We document practical options for people, premises, technology, suppliers, information and alternative working arrangements. Proposed strategies are reviewed against available resources and operational constraints.
We develop or update business continuity plans, activation criteria, team responsibilities, contact arrangements and recovery checklists. Plans can be linked to crisis management, emergency response and technology recovery procedures.
Tabletop exercises and simulations test whether plans can be used under realistic conditions. Findings are translated into assigned actions, plan updates and future training requirements.
Crisis management focuses on leadership, coordination and decisions during a serious incident. Business continuity focuses on maintaining or restoring priority activities. The two should work together.
No. Disaster recovery generally focuses on restoring technology and data. Business continuity also considers people, locations, suppliers, manual workarounds, communications and operational priorities.
Yes. The scope can be structured with reference to ISO 22301 and the organisation’s existing management systems. This does not itself constitute certification or guarantee that a certification body will find the organisation compliant.
The schedule should reflect the organisation’s risk profile, obligations and rate of change. Plans should also be reviewed after major organisational changes, exercises and actual incidents.
Discuss your business impact analysis, continuity plans or next exercise with the Centre.
Provide your contact details and a short description. The form will open an email addressed to Crisis Management Centre.
Level 35-02 (East Wing), Q Sentral
2A Jalan Stesen Sentral 2
50470 Kuala Lumpur, Malaysia